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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Bev Long

November 11, 2023

5  out of  5 rating by Bev Long
"Ashley was great to work with - very helpful, pleasant and extremely responsive. Got my policy in just a few minutes. Highly recommend!!!"

Roger Rapp

November 11, 2023

5  out of  5 rating by Roger Rapp
"Ashley Dawkins was fantastic! ! ! She helped us with our claim in such a thoughtful and supportive way. We had questions...she had answers or got them to us right away. We never felt dropped, lost or set aside. Thanks so much!"

James Tilbrook

November 9, 2023

5  out of  5 rating by James Tilbrook
"Jenn was very helpful. Recommend"

Jim Patterson

November 8, 2023

5  out of  5 rating by Jim Patterson
"Ashley and the whole team are always helpful!"

Hannah Burwick

November 8, 2023

5  out of  5 rating by Hannah Burwick
"I had the pleasure of speaking with Jessica about my renters insurance and she was the most amazing! Not only did she help me with my renters insurance policy, but helped me get life insurance and made it super easy for me to understand, and just the overall process she made so smooth. She’s so kind, and I could just tell she really cares about those she’s helping. You’re amazing Jess!"

Lisa LoPresti

November 6, 2023

5  out of  5 rating by Lisa LoPresti
"I am happily following Jessica Farland to State Farm Brady Bower. She is the best Auto Insurance Representative. I intend to stay with her for ALL my insurance needs."

Andrea P

November 6, 2023

5  out of  5 rating by Andrea P
"Ashley Dawkins was so patient and so awesome in getting me the best rates within a minimal amount of time. I am very pleased and would widely suggest for others to contact Brady Bower State Farm for their insurance I have had nothing but Pleasant, prompt and courteous service."

Jenna Hofmann

October 31, 2023

5  out of  5 rating by Jenna Hofmann
"Dustin was so friendly, knowledgeable and helpful in finding the best coverage for me. He answered all of my questions with ease and was very personable. His customer service was above and beyond and I highly recommend this office and working with Dustin to anyone."

christopher mahony

October 30, 2023

5  out of  5 rating by christopher mahony
"Awesome customer service and great support for all of the issues you may face with insuring vehicles."

Andy DeNicola

October 14, 2023

1  out of  5 rating by Andy DeNicola
"Some of the worst communication I have ever had from an insurance company, which is really saying something. They cancelled one of my cars on my policy with no notification, no email, no call, no mail. The only way I found out is that my monthly bill was half of what it was the previous month so I decided to look into it. Multiple emails to my agent with no response (on unrelated issues) - roughly 6 unanswered emails over the course of 2-3 months, none of which have been answered to this day. Great prices as long as you don’t plan on communicating with them at all."

Jeremy Beard

October 3, 2023

5  out of  5 rating by Jeremy Beard
"Jennifer was very patient and jovial as she helped me add on another vehicle to my policy! She broke down the coverage and provided suggestions and made sure my questions were answered. She did say that I would get a small gift card if I wrote this review but that didn't affect the content of my review :)"

Mo Coghlan

September 28, 2023

5  out of  5 rating by Mo Coghlan
"Jon got me the same auto insurance coverage at 2/3 the price that Progressive had quoted me without any gimmicky discounts. Very cool."

Robert Mehlhoff

September 28, 2023

1  out of  5 rating by Robert Mehlhoff
"If there was a "0 stars" option; this guy would get it. A birthday, Thanksgiving, and Christmas card annually is the extent of his "customer service." I usually have to call and request new wallet cards every 6 months when my policy renews. Was in an accident; hit a deer. Reported the accident and filed with claims; car will be repaired and essentially all will be okay. Yet never heard from Agent Bower during the entire 2 month "trial." No phone call, or email, or text, inquiring as to how I was doing: "Is there anything I can do? Do you have any questions?" Just silence from my supposed "agent." Such great customer service! Just found out today that I can request another agent. I'm shopping."

Jack Bendure

September 21, 2023

5  out of  5 rating by Jack Bendure
"I got everything you’d want from an agent when I called Brady’s office and talked to Jon Gustavsen; professionalism, knowledge of product/services, he was understanding of my situation, patient, helpful, and efficient in a way that leaves you happy you called"


September 21, 2023

5  out of  5 rating by Tiffani
"Jon Gustavsen couldn't have been more helpful or patient with me while shopping multiple insurance coverages during a difficult time. He was friendly and knowledgeable, took time to go over all of my options, and kindly answered lots of questions from me. He also listened carefully and was able to suggest things I had not even considered. My coverages are now significantly better than what I had with my old provider, and at lower premiums! I felt a huge sense of relief about my overall insurance protection and budget after working with Jon, and highly recommended him to anyone shopping their insurance needs."

Meghan Bowling

September 13, 2023

5  out of  5 rating by Meghan Bowling
"Jenn Cameron was incredibly helpful with going over multiple quotes with me and breaking it down to where I’d understand what I was getting and how much per month it would be. Super friendly too!"

Jordan Williams

September 11, 2023

5  out of  5 rating by Jordan Williams
"Rachel was such an amazing help with assisting me with quotes for my first car as a college student. She made the process very very comfortable and a great time for me. Thank you Rachel!"

Elaine Molina

September 6, 2023

5  out of  5 rating by Elaine Molina
"I have been with Brady Bowers office for a few years and have always had a great expierence. Rachel from this office is exceptionally wonderful. She is caring and knows what she is doing 😊"

Wild Grape

August 31, 2023

5  out of  5 rating by Wild Grape
"We have had our State Farm insurance for years, but my agent was not very responsive. Dustin helped us by looking over all of our accounts and made sure we had the best coverage and savings. Dustin was extremely knowledgable and lovely to work with! Highly recommend this State Farm office and Dustin!"

Karen Daniels

August 31, 2023

5  out of  5 rating by Karen Daniels
"Rachel was the best she walked me through all sorts of information and made it clear and easy and concise and help me pick out the best policy that I needed"

Emily Earls

August 31, 2023

5  out of  5 rating by Emily Earls
"Dustin went above and beyond with helping me find the best coverage for what I needed. He was very straight forward and professional. In my experience, it's hard to find an agent that is local so it was refreshing to be able to communicate without a language barrier. I am glad I made the switch to State Farm."

Debbie Martin

August 30, 2023

5  out of  5 rating by Debbie Martin
"I had an awesome expierence... Jon saved me money on my insurance... great customer service too. I went in to pay my insurance and had the pleasure of meeting and dealing with Rachel... she was super friendly and if she didn't know an answer she got the answer... so just had to add a shoutout to Rachel as well as Jon... Thank You both so much!!"

Amy Cunningham

August 16, 2023

5  out of  5 rating by Amy Cunningham
"Jenn Cameron was amazing and helped me to feel satisfied with my new coverage !"

Nayara Salvego

August 15, 2023

5  out of  5 rating by Nayara Salvego
"Jenn was incredible to work with. Friendly, knowledgeable and able to process my request quickly and efficiently. Thank you again, Jenn!"

Bob Lavely

August 2, 2023

5  out of  5 rating by Bob Lavely
"Jennifer exceeds any reasonable expectation for quality service and kind prompt replies. She is a very likable person !"